Privacy Policy — Grupo Happier

1. Information We Collect

When you interact with Grupo Happier—whether by purchasing a product or signing up to receive updates—we may collect the following information:

• Personal Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit/debit card details or other payment information submitted during checkout.
• Transaction Details: Purchase history, order details, and opt-in preferences for communications.

We only collect data necessary to process your orders and provide relevant communications. Sensitive information beyond what’s needed to complete transactions is never collected.

2. How We Use Your Information

Your information is used for:

• Processing and shipping your orders.
• Providing customer support.
• Sending order-related updates and notifications.
• Delivering promotional messages and support communications via SMS and other channels, if you’ve explicitly opted in.

Note: We only send marketing and support SMS messages when the user actively consents via our opt-in form, which includes independent checkboxes for different message types. Each SMS includes clear instructions for opting out (e.g., replying STOP).

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted Service Providers: Shipping partners, payment processors, email/SMS providers—only as needed to fulfill your request.
• Legal or Compliance Needs: If required by law, to protect our rights, or to enforce our Terms of Service.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is transmitted securely via encrypted channels.

5. Your Rights

You may, at any time:

• Request access to, update, or correct your data.
• Ask for deletion of your personal information (subject to legal or operational requirements).
• Opt out of receiving marketing communications via the unsubscribe link in our emails or by replying STOP in SMS messages.

6. Retention of Data

We retain your information only as long as necessary for the purposes described or as required by law.

7. Third-Party Links

Our website and messages may contain links to third-party services. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies directly.

8. Children’s Privacy

Grupo Happier does not knowingly collect or store information from individuals under 18 years of age. If such data is identified, we will promptly delete it.

9. International Data Transfers

If you're accessing our site from outside the United States, your data may be transferred to and processed in the United States, subject to its data protection laws.

10. Consent for SMS Communications

By checking the relevant box on our opt-in form, you agree to receive SMS messages related to order updates, promotions, and support from Grupo Happier. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for assistance at any time.

11. Changes to This Privacy Policy

This policy may be updated periodically. All changes will be posted on this page with a revised effective date.